Privacy Policy

1. Introduction

KOKO SHOPPING ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (the "Service").

2. Information We Collect

We collect information in several ways:

• Account Information: When you create an account, we collect your name, email address, phone number, and password.
• Location Data: We may collect your location information to provide location-based deal recommendations. This is only collected when you explicitly allow it.
• Preferences: We collect information about your favorite categories and brands to personalize your experience.
• Usage Data: We collect information about how you interact with our Service, including pages visited, deals viewed, and actions taken.
• Device Information: We collect device type, operating system, unique device identifiers, and mobile network information.
• Payment Information: Payment data is processed securely through third-party payment processors. We do not store full credit card information.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity and remember preferences.

3. How We Use Your Information

We use the information we collect for:

• Creating and managing your account
• Delivering and improving our Service
• Personalizing your experience and providing customized deals
• Processing transactions and sending related information
• Sending promotional communications (which you can opt out of)
• Responding to your inquiries and providing customer support
• Analyzing usage patterns to improve our Service
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations

4. Sharing Your Information

We may share your information with:

• Service Providers: Third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements.
• Payment Processors: To process your payments securely.
• Analytics Providers: To understand how our Service is used.
• Legal Requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights & Account Deletion

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Data portability (in certain jurisdictions)

Delete Your Account & Data

You can request to have your account and all associated personal data deleted at any time. This is a permanent action that cannot be undone. Your account will be deactivated immediately, and all personal data will be removed from our servers within 30 days.

→ Click here to delete your account and data

You can also:

• Use the delete option in the app (Settings → Account Settings → Delete Account)
• Email us at admin@kokoshopping.net with your deletion request

7. Children's Privacy

Our Service is not intended for children under 13 years old. We do not knowingly collect information from children under 13. If we become aware of such collection, we will promptly delete the information.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting the updated policy on our website.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: admin@kokoshopping.net
• Support: support@kokoshopping.net